legal name

TANG QIAN

address

430-1 Nakanojō, Ueda, Nagano 386-0034

telephone number

080-3303-5858

email address

service-jp@itangtalk.com

Director of Operations

TANG QIAN

other fee

Flat shipping - free

Return and exchange policy

Customer requests return or exchange

Items Before Shipping: You may cancel your order by pressing the cancel button on the website.

Goods after shipment: Unopened goods can be refunded or exchanged for goods of equal or lower value, but only if you contact the Customer Support Center (080-3303-5858) within 10 days of arrival. Once the product is opened, we cannot return or exchange it.

Returns and exchanges of defective goods and services

Please contact the Customer Support Center (080-3303-5858).
We will refund or exchange a new product and pay for shipping.

delivery time

Order processing takes 1-2 business days.
Once you place your order, the product should be delivered and available within 5 days.

Accepted payment methods

Credit card or transfer via local bank

payment cycle

Credit card payments are processed instantly, while local bank transfers must be made within 3 days of order placement.

price

Amount listed on each product page